A marketing team uses a board for managing incoming requests. Which use case does this represent?

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The scenario presented describes a marketing team that utilizes a board to manage incoming requests. This reflects a process workflow use case because it involves the systematic handling and organization of tasks as they come in. A process workflow typically includes a structured sequence of actions or steps that the team follows to ensure that requests are acknowledged, processed, and tracked until completion.

In this context, the marketing team is likely streamlining how they handle incoming requests, allowing for better communication, prioritization of tasks, and efficient task execution. The use of a board facilitates visibility into the workflow, where team members can see the status of each request and manage the necessary steps to fulfill them.

This contrasts with other options, such as data repository— which focuses more on storing and organizing data rather than managing workflows— and task management, which typically pertains to tracking specific tasks rather than the broader process of handling requests. Resource allocation emphasizes the distribution of resources among tasks or team members, which does not directly address the system of managing incoming requests. Thus, the process workflow effectively captures the essence of the marketing team's activities in this scenario.

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